Effective Date: May 1st, 2026
Introduction
Window Danny (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit or make a purchase from our website.
Information We Collect and Store
While You Visit Our Website
We automatically collect certain information to improve your experience and support our services, including:
- Products viewed: Used to show recently viewed items and improve product recommendations
- Location, IP address, and browser type: Used for estimating taxes, shipping, and fraud prevention
- Shipping address: Used to calculate shipping costs and fulfill orders
We also use cookies and similar technologies to track cart contents, maintain session data, and improve website functionality and performance.
When You Make a Purchase
When you place an order, we collect personal information necessary to process your transaction, including:
- Name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment details
- Account information (if you create an account)
We use this information to:
- Process and fulfill orders
- Send order confirmations and updates
- Respond to inquiries, refunds, or complaints
- Prevent fraud and ensure secure transactions
- Set up and manage your account
- Comply with legal obligations (such as tax reporting)
- Improve our products and services
- Send marketing communications (only if you opt in)
If you create an account, your personal details will be stored securely for faster checkout in future purchases.
Payment Processing
We accept payments through Authorize.Net.
When processing payments, certain information is securely transmitted to Authorize.Net, including:
- Billing details
- Transaction amount
- Payment credentials
Window Danny does not store full credit card numbers on its servers. Payment data is encrypted and handled directly by Authorize.Net in compliance with industry security standards (PCI-DSS).
How Long We Retain Your Data
We retain personal information only as long as necessary for business and legal purposes.
- Order and transaction data: typically retained for 7 years for tax and accounting compliance
- Account information: retained as long as your account remains active
- Customer service communications: retained as needed for support and recordkeeping
You may request deletion of your personal data, subject to legal obligations.
Comments and Reviews
If you leave reviews or comments on our website, we store the content along with your name and any submitted information.
Who Has Access to Your Information
Access to personal data is limited to authorized personnel within Window Danny.
Team members such as Administrators and Shop Managers may access:
- Order details (products purchased, dates, shipping information)
- Customer information (name, email, billing and shipping addresses)
This access is strictly used to fulfill orders, provide customer support, and process refunds.
What We Share With Third Parties
We share information only with trusted third parties necessary to operate our business, including:
- Payment processors (Authorize.Net)
- Shipping providers (for order delivery)
- Hosting and website service providers
- Analytics services (traffic and usage insights)
We do not sell or rent your personal information to third parties.
Cookies and Tracking Technologies
Our website uses cookies to enable essential website functionality, store cart and session data, and analyze traffic and user behavior.
You can control cookie settings through your browser. Disabling cookies may impact site functionality.
Your Rights
Depending on your location, you may have rights under privacy laws, including:
- Access to your personal data
- Correction of inaccurate data
- Request deletion of your data
- Opt-out of marketing communications
To exercise these rights, please contact us using the details below.
Data Security
We implement appropriate technical and organizational measures to protect your information, including:
- SSL encryption
- Secure payment processing via Authorize.Net
- Limited access to sensitive data
While we take reasonable steps to protect your data, no system is completely secure.
Contact Information
Window Danny
485 New Park Ave, West Hartford, CT 06110
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.